PRIVACY POLICY

www.hemorex.com respects and protects your privacy. Read how we treat your personal data.

This privacy policy describes how we process the data presented to us or collected by our digital platforms, providing visitors with access to our websites and use of our services. This privacy policy is in line with the EU’s General Data Protection Regulation and local law.

Legal basis for personal data processing

When we process your personal data in connection with the contract or the possible conclusion of a contract with you, the legal basis for the processing is that the data is necessary for the performance of the commercial contract with you or for the possible conclusion of the contract. If the legal basis for the processing of the data is your consent, you have the right to withdraw your consent at any time, which does not affect the lawfulness of the processing by www.hemorex.com for the period before the withdrawal of your consent. If we provide your personal data to the investigative bodies or other state bodies, this is necessary because we are obliged by law.

Amendments to this Privacy Policy

We may periodically change this policy to adapt it to the latest technologies, industrial practices, legal requirements or for other purposes. A valid version of the privacy policy will be published on our digital platforms. We advise you to follow the Privacy Policy regularly and, if required by applicable law, we will obtain your consent before the changes.

Remarks and questions

If you have a comment or question about this privacy policy, please contact www.hemorex.com in writing. If you are not satisfied with the way your personal data is managed, you can file a complaint. Use the contact information provided at the end of this declaration. In the event of a complaint, you must provide us with contact information. We will process your complaint and respond to you within 30 days. If you believe that www.hemorex.com has not properly resolved the complaint, you can file a complaint with the Data Protection Authority.

Privacy and cookies

The personal data of our users is one of the areas to which we pay the most attention and care. We take care not only to cover all the requirements, but when possible to exceed them, because we realize how sensitive this area is.

As an administrator of the online store www.hemorex.com, in accordance with the Personal Data Protection Act we are obliged to protect the personal data of our users.

For the purposes of its work, www.hemorex.com collects the following personal data:

  • name and surname;
  • delivery addresses;
  • name or company of the legal entity (if the consumer is a legal entity);

 

tax number of the legal entity (if the consumer is a legal entity);

  • contact telephone number;
  • country of residence;
  • other data voluntarily entered by the user when filling in the forms of the online store;
  • other data that the user additionally and voluntarily enters in his account.

The seller is not responsible for the accuracy, completeness and timeliness of the data entered by the user. To ensure security, IP addresses are also collected from which users enter the Internet space. For each user, a session cookie is set at the beginning, which is used to identify and track your cart. In addition to these, www.hemorex.com may store other cookies, such as: user ID in encrypted form (to identify the user on his next visit), as well as cookies for the Google Analytics service (analysis of visits to our Internet page).

All specified data, except cookies, are permanently stored on our server. Session cookies are stored in the server’s memory only for the duration of the visit and after you have not been active for one hour, and persistent cookies are stored on the visitor’s computer.

Implementation of the privacy policy

www.hemorex.com has adopted a Privacy Policy. All employees of the company who are in any way in contact with personal data know the content of the Privacy Policy.

The user has the right at any time to request access to his personal data and the following information:

You request access to information we have about you

  • Correct any information we have about you
  • Delete information about you

About cookies

What are cookies and what are they for?

A cookie is a short text that a website sends to the browser when you visit. In this way, the website identifies you, remembers the data of your visit and gives you the opportunity for more convenient and easier internet service. With the help of cookies, we adjust the content of our website, remember your preferences and record visits to our website. Searching in our online store thanks to cookies is more enjoyable, fast and above all effective.